Overview
Stepping up to Operational Leadership is tailored for current middle to senior managers, those newly appointed, or aspirants aiming for such leadership roles. This interactive workshop delves deep into the dynamics of operational leadership, honing skills in effective communication, reflective practice, and understanding organisational culture. Attendees will master key aspects like delegation, performance management, and leading in high- demand operational contexts. Beyond skill acquisition, this workshop provides a stepping stone for further leadership growth. An optional third day is available for those wishing to achieve the CMI Level 5 Award in Management and Leadership.
Who can benefit from this qualification?
This qualification is suited to a range of individuals including:
Operational Managers:
Those overseeing daily operations and looking to refine their leadership techniques and strategies.
Middle Managers:
Professionals steering departmental teams, bridging the gap between senior leadership and frontline staff.
Project Managers:
Individuals responsible for specific projects, aiming to align their objectives more closely with organisational goals.
HR Managers:
Those focused on employee relations, training, and development, and keen on understanding leadership dynamics to facilitate better internal programmes.
Change Managers:
Professionals overseeing transformational changes within the organisation, seeking tools to lead effectively during transitions.
Workshop content content
To achieve this qualification learners are required to achieve the following 8 units:
- Leadership Dynamics: Delve into various leadership styles and their impact in a 24/7 working environment.
- Organisational Alignment: Understand the significance of mission, vision, and aligning teams to organisational objectives.
- Team Development: Explore stages of team building, fostering trust, and promoting a culture of respect.
- Performance Mastery: Techniques for effective performance management, delegation, and constructive feedback.
- Effective Communication: Grasp the essentials of impactful verbal and nonverbal communication strategies.
- Change Management: Equip yourself with strategies and tools to lead teams effectively through periods of change., and more!
